Surya Teja, Senior UX Design Lead
11+YEARS IN UX
30+Designers
Led
12M+Users
Reached

UX LEADER · UX STRATEGIST · PEOPLE MANAGER

Hi, I’ m Surya

I lead UX teams that turn complexity into clarity. With 11+ years of experience in UX and 6 years in healthcare, I specialise in transforming complex healthcare and enterprise challenges into intuitive, scalable experiences.

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About me

I lead UX strategy, research and design systems across enterprise healthcare turning regulated, complex workflows into accessible, AI-augmented products that move business outcomes.

I combine design leadership, people management and design operations with hands-on craft in research, interaction design, and design systems. Deep expertise across the payer space (Medicare, Medicaid, claims, member portals), WCAG 2.2 AA accessibility, service design, and LLM-driven product UX.

HealthcarePayerMedicareMedicaidB2B SaaSEnterpriseDefenseEdTechConsumer Mobile
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YEARS IN UX

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IN HEALTHCARE

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Team Led

0M+

Users Reached

0%

Adoption ↑

0%

Faster Tasks

Tooling & AI Stack

FigmaFigma AiFigJamFramerLovableClaude AiWindsurf AiUX Pilot AiVisilyStorybookJiraConfluenceMazeDovetailNotionAffinity DesignerPhotoshopIllustratorFigmaFigma AiFigJamFramerLovableClaude AiWindsurf AiUX Pilot AiVisilyStorybookJiraConfluenceMazeDovetailNotionAffinity DesignerPhotoshopIllustrator

Experience

A decade leading UX at scale

From product designer to design leader — shipping enterprise healthcare, defense, EdTech and consumer products.

  1. Elevance Health / Carelon

    Aug 2020 — Present

    UX Design Lead — Healthcare & Enterprise Platforms

    • Lead UX strategy for HIPAA-compliant payer platforms serving 12M+ members
    • Manage & mentor a 30+ associates org of UX designers, UX researchers, Graphic and Visual designers
    • Drove 60% adoption uplift and 50% faster task completion via data-driven redesigns
    • Established WCAG 2.2 AA accessibility standards across the Enterprise Design System
    • Operationalized AI-augmented design workflows (Figma Ai, Claude Ai, Lovable)
    • Partnered with Product, Engineering, Legal & Compliance on roadmap and OKRs
    • Built design ops: critiques, research repository, design QA, contribution model
    • Owned UX hiring, leveling, performance and career frameworks

  2. Quolt Design

    Sep 2018 — Aug 2020

    Sr. Product Designer · Individual Contributor

    • Designed end-to-end UI for web, mobile and multi-screen B2B products
    • Owned visual systems: typography, iconography, illustration, brand identity
    • Shipped UX for an Indian Army defense program: target-ID sensor + field radio
    • Ran client workshops, usability sessions and stakeholder design reviews

  3. Innasoft Technologies

    Oct 2017 — Sep 2018

    Sr. UI/UX Designer

    • Shipped consumer & EdTech mobile/web apps across social, academic, sports
    • Mentored junior designers; introduced reusable component libraries
    • Partnered with marketing on brand systems and go-to-market collateral

  4. PI Technologies

    Feb 2015 — Aug 2017

    Product Designer — Physical & Digital

    • Designed digital and physical products using 3D modelling and prototyping
    • Owned branding, logo systems, packaging and launch collateral end-to-end
    • Bridged industrial design and UX for hardware-software products

Capabilities

What I bring to the room

Leadership & Strategy

  • UX Strategy & Vision
  • People Management
  • Org Design & Hiring
  • Design Operations
  • Roadmapping & OKRs
  • Stakeholder Management
  • Mentorship & Coaching
  • Cross-functional Collaboration

Research & Design Craft

  • Generative & Evaluative Research
  • Journey Mapping
  • Service Blueprinting
  • Information Architecture
  • Interaction & Visual Design
  • Prototyping & Usability Testing
  • A/B Testing & Data-Driven UX
  • Accessibility — WCAG 2.2 AA
  • Inclusive Design
  • Design Systems & Tokens

Platforms, Tools & AI

  • Figma · Figma Ai · FigJam
  • Framer · Lovable · Visily
  • Claude Ai · Windsurf Ai · UX Pilot Ai
  • Storybook · GitHub
  • Jira · Confluence · Notion
  • Maze · Dovetail
  • Adobe CC · Affinity Designer
  • HTML / CSS literacy

Education

  • 2025

    Design Thinking for User Experience

    IIT Delhi — Executive Programme

  • 2013

    B.Sc. Computer Science

    Sabarmati University

  • 2009

    Higher Secondary (Class 12)

    Harsha Sri Vijaya Durga

  • 2007

    Secondary (Class 10)

    Nepps

Achievements & Certifications

  • ★UX Design & Process — University of Michigan (Certified)
  • ★UX Design Manager Certification
  • ★Manager-as-Coach Certification
  • ★Built & scaled Enterprise Design System across 10+ Elevance Health brand verticals
  • ★Speaker & workshop facilitator on AI-augmented UX practice
  • ★Gold Medallist — National Level Cricket(Andhra Cricket Acedemy)

Selected Work

Case studies, built for impact.

From AI-powered claims auditing to multi-brand design systems reaching 12M+ users.

Explore projects